The word "Service"
in "Internet Service Provider" is our
mission
statement. Being in business since 1996 has allowed us
to realize that we
are really part of (and in some cases the
largest part of) our customers' IT team.
We know from personal experience that
support representatives who pass the buck with their technical support tickets
make for frustrating "ticket ping pong" experiences
that can stretch on for days.
We strive to hit the
nail on the head. We also try to avoid
the three most common complaints about IT support staff:
Impatience, jargon, and arrogance.
We provide premium connectivity and high availability.
We are located in the Carrier Center Los Angeles building, where
our servers are
connected to Level3, AT&T, XO, Savvis, MZIMA, Cogent, and Xeex
telecommunications carriers in a redundant mix of internet
connectivity on gigabit Internet backbone fiber. Your customers
will also see your web site via the fastest route available to
them of the seven available routes.
Many of the nation's largest internet providers connect routers
to each other in our building's "meet me" room. Virtually
all the others are cross-connected one half block down the
street. Load our example customer web
sites into your browser to get an idea of the speed that we
offer, comparing them to other web sites on the Internet.
You can count on fault tolerance, speedy web site and email response
times, time saving control panels, 24 x 7 x 365 server monitoring, standby backup power
generators, industrial strength air conditioning, security
guards and key card physical access security, and high
network and server uptime.
Savings on repeat hosting accounts. Ask
about our deals on referrals and repeat business.
Many of our customers choose to
register their domain names through us so that they have
only one company to deal with regarding customer and
technical support for their web and email hosting as
well as their domain name registration.
Benefits
