How To Use the Anti Spam System and Set Preferences for the Anti Spam
System
Spam tagging system preferences are located at http://email.yourdomain.com
(substitute yourdomain.com with your domain name) - login there with your
mailbox login ID and password. Make sure to select English (and any other
languages you use in your email communication.
You need to enable the spam filter if you want to use the anti spam system,
and then you need to specify if you want messages identified as spam to be
tagged as spam in your subject line or if you want them to go into another email
account (such as you can create a junkmail@ email account for this purpose for
you or your entire office), or if you want it deleted. We recommend you check
the junk mail for a month or so which will give you time to "whitelist" valid
email addresses that are getting identified as spam incorrectly in the rules
area of the http://email.yourdomain.com . If you get to the point where you
never get any mistakenly spam tagged messages it would be your choice at that
time to have the messages be automatically deleted or if you check them.
You can access a junkmail@ account using the webmail system, or with a
regular email program that you use. Also if you want the spam to be tagged in
the subject line and not emailed to any other account, you can setup a rule in
your email program to move the spam tagged messages into a junkmail folder or
your deleted folder - in this case leave the zero in the "Send spam messages to"
field.
Don't forget to click on update when you are finished setting up your anti
spam system settings. There is no logout button so you will close your browser
at that time. And you can go into the anti spam settings at any time to change
your preferences. The http://email.yourdomain.com and the
https://www4.usbusinessweb.net:8443 control panels both work on a per mailbox
user basis, so everyone in your company can control their own email account if
you want them to.
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Regarding http://email.yourdomain.com spam filter preferences for each mailbox
account -- login with your full email address, and your email password.
If you increase the number from 5.0 to a higher number - it will loosen the spam
tagging threshhold.
But to whitelist particular domains and email addresses - add rules at the
bottom of the page.
*@microsoft.com allows any email address from microsoft.com to bypass the spam
filter.
bill.gates@microsoft.com only allows bill to be bypassed in the spam filter
rules.
*@*.microsoft.com allows machine names of microsoft - for instance if you got an
email from customers@mail.microsoft.com . It is always a good idea if you are
allowing a whole domain to bypass the spam filter - to add the rule both ways.
To tighten the spam rules threshold - lower the number to a number lower than
5.0 .
What i do is in Outlook, i created a rule - which will move any message with
SPAM in the subject line into the deleted folder. Then i check that folder a few
times a day before emptying it. 99 percent of the messages in the deleted folder
are spams so i peruse that folder quickly for "false positives." Then I
whitelist the address from the message that is a the false positive. Over time
it there should be less and less false positives. (False positives being jargon
for valid messages mistakenly identified as
spam.)
The anti spam system does not work on redirects, only on mailbox (pop3/imap)
accounts. Both redirects and mailbox accounts on Linux servers www4 and www5 get
anti virus scanning protection on the email messages though.